Posido Terms & Conditions – A Complete Guide to Using the Platform

By using Posido's website or any of its services, you automatically agree to these Terms & Conditions. These terms form a binding agreement between you and the company operating Posido.

These Terms & Conditions apply to all users, whether registered members or casual visitors. Posido reserves the right to update these terms at any time, and continued use of the platform following any changes constitutes acceptance of the revised terms.

Posido operates under an international gaming licence and all activities are conducted in compliance with applicable laws and regulations. Accessing the platform from jurisdictions where online betting is illegal is strictly prohibited, and the user assumes full responsibility for doing so.

To open an account with Posido, you must provide accurate and complete information. Accounts created using false or incorrect information may be suspended at any time and any balance held may be forfeited.

Each person may hold only one account. If multiple accounts are found belonging to the same individual, all of them will be closed and any winnings will be voided. Opening multiple accounts using the same device, IP address, or payment method is strictly prohibited.

• Your real name, address, and date of birth must be provided at the time of registration.
• The email address provided must be active and functional.
• Your mobile number must be verified.
• Members of the same household may hold separate accounts, but sharing the same payment method is not permitted.

Keep your account password and login credentials strictly confidential. Sharing your login details with anyone else may result in account termination. Allowing others to play on your account is also prohibited.

You must be at least 18 years old to play on Posido. We take a strict stance against underage gambling. If there is any doubt regarding a user's age, we reserve the right to request a copy of valid identification at any time.

KYC (Know Your Customer) verification is mandatory before making a withdrawal or when transactions exceed a specified amount. The following documents may be required:

• Proof of Identity: National ID (NID), passport, or driving licence.
• Proof of Address: Utility bill or bank statement (within the last 3 months).
• Payment Method Verification: Screenshot of the mobile banking account used.

Withdrawals may be held until KYC verification is complete. This process typically takes 24–48 hours. Submitting incomplete or false documents may result in account suspension.

Posido accepts deposits via a range of Bangladeshi mobile banking services, including Mobile Pay, Nagad, and Rocket. Deposits are typically instant and no additional charges apply.

• The minimum deposit amount may change from time to time. Please check the Cashier page for the latest information.
• Deposits must be made only from a payment account registered in your own name.
• Deposits from third-party bank or mobile accounts are not permitted.
• If a deposit fails, the funds will be automatically returned to the source.
• You can set your own deposit limit in your personal settings.

Posido strictly adheres to anti-money laundering policies. Any suspicious transaction may be held for investigation and reported to the relevant authorities.

To withdraw winnings from Posido, your account must have a completed KYC verification. Withdrawals can only be made to the same payment method used for the deposit.

• Average withdrawal processing time is 3–15 minutes.
• Suspicious or unusual withdrawal requests may take up to 48 hours to process while under review.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Daily and weekly withdrawal limits apply.
• Please avoid submitting the same withdrawal request more than once.

If a withdrawal is rejected, the reason will be communicated via email. You may resubmit once the issue has been resolved. For any withdrawal-related concerns, please contact our support team.

All bonuses and promotions on Posido are subject to specific terms and conditions. Please read the relevant bonus terms carefully before claiming any offer.

• Wagering Requirements: Bonus funds must be wagered a specified number of times before withdrawal (typically 30–40x).
• Time Limit: Each bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are only valid on specific games and cannot be used across all games.
• Single Use: Each bonus offer is generally valid for one-time use only.
• Bonus Abuse: If an account is found to be exploiting bonuses, the account may be closed and any winnings forfeited.

All games on Posido are conducted fairly. Live Casino, slots, Sports Betting — each section has its own specific rules, which can be viewed upon entering that section.

• Once a bet is confirmed, it cannot be cancelled (except in certain cases).
• If a round is left incomplete due to a lost internet connection, the result will be available once you reconnect.
• Stakes on games cancelled due to technical errors will be refunded.
• In any dispute regarding game outcomes, Posido's decision is final.
• In Sports Betting, if a match is postponed or abandoned, the outcome of that bet will be determined in accordance with our Sports Rules.

If suspicious or unusual betting patterns are detected, the account's betting activity may be restricted or voided. Bets placed with prior knowledge of an event's outcome will not be accepted.

The following activities are strictly prohibited on the Posido platform and may result in account termination and legal action:

• Opening or operating multiple accounts.
• Using a false identity or providing fraudulent information.
• Placing artificial or coordinated bets for the purpose of meeting bonus requirements.
• Automated betting using software or bots.
• Attempting to breach the platform's security systems.
• Harassing or defrauding other players.
• Using the platform for money laundering purposes.
• Accessing the platform from a restricted region using a VPN or proxy.

Posido reserves the right to close or suspend any account at any time and without providing a reason. In most cases, however, a reason will be given.

Users may close their own account at any time by contacting our support team. Through our self-exclusion feature, you can also take a break from the platform for a set period.

• For permanent closure requests, any valid balance remaining in the account will be refunded.
• Balances on accounts closed due to rule violations may not be refunded.
• Re-registering with a closed account is not permitted.

Posido is committed to protecting your personal information. To learn how we collect, use, and safeguard your data, please review our Privacy Policyare detailed therein.

Your information is never sold to third parties. However, it may be shared when required by law, for fraud prevention, or at the request of a regulatory authority.

Posido is not liable for:

• Losses caused by an internet disconnection.
• Security breaches caused by third parties.
• Financial losses resulting from the user's own mistakes.
• Temporary platform unavailability due to unspecified reasons.

Betting and gaming inherently carry financial risk. Posido does not alter game outcomes except in cases of technical error, and makes no guarantee of winnings.

Posido reserves the right to amend these Terms & Conditions, in whole or in part, at any time. Notice of significant changes will be provided via email or through the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. If you do not agree to the new terms, we recommend closing your account.